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Credit System

moncreneau uses a prepaid credit system at the organization level.

How It Works​

  • 1 credit = 1 validated appointment
  • Credits belong to the organization
  • Departments consume credits from their parent organization

Consumption​

  • Appointment creation: 1 credit consumed
  • Cancellation: 1 credit refunded
  • Consultation: 0 credits (reading is free)

Environments​

Development​

  • Unlimited credits
  • No billing
  • Perfect for development and testing

Production​

  • Credits consumed based on actual usage
  • 1 credit = 1 validated appointment
  • Price per credit varies according to your commercial offer
  • Recharge via Orange Money

Check Balance​

The balance is visible in your dashboard and via the staff API.

Insufficient Credits Error​

{
  "error": {
    "code": "INSUFFICIENT_CREDITS",
    "message": "Your organization has 0 credits remaining"
  }
}

HTTP Code: 402 Payment Required

Recharge​

  1. Go to Credits in your dashboard
  2. Choose the amount
  3. Pay via Orange Money
  4. Credits added instantly
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